RLD Shipping & Return Policy

Shipping

Red Line District Cosmetics ships to all 50 U.S. states and follows the standard methods available by USPS. Orders placed are usually processed and shipped within 3-5 business days from the time the order is placed. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days . As of now we only ship domestically. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

Orders can be tracked at: CLICK HERE

Returns

Please note that although we have tried to accurately display and represent the colors of the products, the actual colors you see will depend on your monitor. We will accept returns on unopened items within 21 days of purchase date for a full refund. Purchases of gift certificates and sale items cannot be returned for a refund. No exchanges at this time. Customer is responsible for return shipping cost.

Follow these steps for return:

  1. Please fill out return form: CLICK HERE
  2. Ship your return item with your ORDER NUMBER to:
    RED LINE DISTRICT COSMETICS, LLC
    ATTN: WEB RETURNS
    P.O. BOX 565254
    Miami Fl. 33256-5254
  3. Please notify us via email that the return is in transit and provide us with your tracking number as we are not responsible for any packages lost in transit.

Refunds will be credited to the original credit card used for payment. Your return will be processed promptly upon arrival. Please allow 2-3 business days from the shipping date for your account to be credited. Shipping and handling are not refundable.

If you received a FREE product or FREE gift with your purchase, you must include it with your return shipment in order to be refunded in the original form of payment.

FYI returned items get thrown out.